📑 Regulatory Compliance Complaints Specialist - Inchcape UK Retail Full Time – 40 hours per week Work from home/local dealership, travel for key meetings required. Providing first class to support to our business The role of the Complaints Specialist is to support the compliance team and the ...
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📑 Investigate complaints thoroughly, considering all evidence and collaborating with internal and external stakeholders for expertise, in investigating and resolving the complaint. Identify root causes of complaints and negotiate resolutions where necessary. Ensure compliance with regulatory complaint handling rules and uphol ...
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📑 As an Interim Complaints Officer within the Repairs Team, you will be responsible for managing and resolving complaints related to housing repairs in a timely and efficient manner. You will work closely with tenants, contractors, and internal stakeholders to address concerns and improve service delivery. This role is crucial in maintain ...
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📑 Job summaryStrategy, Policy and Programmes Group sets the strategic direction for UKHSA, supports the organisation to deliver the business plan and evaluates performance of delivery.Positioned in the Strategy Directorate, the Parliamentary and Public Accountability team provides a centralised service working directly ...
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📑 When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Over 25 years later, we're the UK's leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage. Where high street lenders see black and white, we've always used our expertise and manual ...
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📑 You’ll act as a quality gatekeeper, protecting the SJP brand, by conducting quality assurance of complaint investigations and decisions before submission to the FOS. You’ll ensure an appropriate and robust defence of SJP’s position on the complaint is presented to FOS. Act as a point of contact for Complaint Resolution Advi ...
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📑 When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Over 25 years later, we're the UK's leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage. Where high street lenders see black and white, we've always used our expertise and manual ...
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📑 Join a leading local authority in Hampshire as an interim Complaints Officer and play a vital role in ensuring customer satisfaction and service excellence.Role: Interim Complaints OfficerPay: £20-£23 per hour, competitive based on experienceAs an Interim Complaints Officer, your responsibilities will include: * Han ...
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📑 Title: Safety Regulatory Reporting and Global Complaints AnalystLocation: Plymouth, MN 55442Duration: 06 Months Contract with Possible ExtensionDescription:This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs.The temporary position is res ...
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📑 Title: Safety Regulatory Reporting and Global Complaints AnalystLocation: Plymouth, MN 55442Duration: 06 Months Contract with Possible ExtensionDescription:This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs.The temporary position is res ...
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📑 Job summaryAbout the RoleThe Complaints and Information Requests team handles complaints, MP enquiries, Home Office enquires, subject access requests, erasure requests, and internal improvement ideas. We require a new specialist to work on all of these workstreams and support the team generally.What a ...
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📑 Job summaryWe currently have exciting opportunities for individuals who are experienced in all aspects of providing excellent customer service; have strong communication skills, both verbal and written; have attention to detail with strong organisational skills; and who have excellent investigative, negotiation and problem-s ...
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📑 You’ll act as quality gatekeeper, protecting the SJP brand, by carrying out quality checks on complaint investigations. Act as a point of contact for other team members to discuss complex technical and sensitive cases. Deliver training for Client Liaison staff, meeting needs identified by managers. Occasionally ta ...
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📑 Academic Policy Officer (Complaint Handling)UE07 (£39,347 - £46,974 per annum)Academic Services/Student Experience Services/University Secretary’s GroupFixed term (12 months)/Full time (35 hours per week)The Opportunity:We are looking for an exceptional Academic Policy Officer ...
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📑 12 Month Fixed Term ContractHere at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service.As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints. You’ll use your listening and ...
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📑 As an Interim Complaints Officer within the Repairs Team, you will be responsible for managing and resolving complaints related to housing repairs in a timely and efficient manner.You will be the first point of contact with tenants, contractors, and internal stakeholders to address concerns and improve service delivery.This role is for an i ...
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📑 Responsibilities Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutionsDraft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines.Maintain effective oversight of corrective action ...
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📑 About The RoleAre you passionate about improving our complaint handling for our customers? If so, we want to hear from you.As Senior Service Improvement Advocate you will provide leadership, performance, and development of services to improve our complaint handling and complaint learning.You will be responsible for and provide management, support a ...
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📑 PURPOSE OF THE ROLE • Due to continued growth and increasing levels of high-value and complex work, the Firm has identified a need to increase the size of the C&C Team. • This is a newly created role for a Claims Lawyer who will sit within the Claims & Complaints Team (part of the Firm's Office of the General Counse ...
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📑 Due to the onboarding of a number of new large schemes, one of the pensions industry’s leading third party administration businesses has an urgent requirement for a Senior Pensions Administrator to join their Risk Events & Complaints team for a minimum 6 month contract offering an immediate start. Roles can be % based working from home ...
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📑 Job summaryJob descriptionActing with the delegated authority on behalf of the Ombudsman, Investigators assess and/or investigate complaints made to the Local Government & Social Care Ombudsman (LGSCO).� This includes complaints relating to failings in services by local authorities and social care provid ...
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📑 Investigating third party claims and identifying the root cause of issues. Review all evidence; including documentation, recollections of those involved and what would be deemed reasonable, based on what we know. Collaborating closely with key stakeholders including our Partnership of financial advisers, external admin cent ...
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📑 Job summaryPlease refer to Job DescriptionJob descriptionWe encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to cre ...
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📑 Company: Loans 2 Go LtdRole: Customer Satisfaction AssociateSalary: £32,674 to £37,944 per annum, dependent on skills and experience Duration: PermanentLocation: Putney Bridge SW15Start Date: June 2024Company Overview:Loans 2 Go Limited (L2G) is an industry leader in providing alternative, affordable personal loans; we aim to give lines of credit t ...
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📑 Company: Loans 2 Go LtdRole: Customer Satisfaction AssociateSalary: £32,674 to £37,944 per annum, dependent on skills and experience Duration: PermanentLocation: Putney Bridge SW15Start Date: June 2024Company Overview:Loans 2 Go Limited (L2G) is an industry leader in providing alternative, affordable personal loans; we aim to give lines of credit t ...
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📑 A Big 4 Consultancy is seeking a Pensions & Investments Advisor Complaints on a contract basis to work remotely.The Pensions & Investments Advisor Complaints will be working as part of a high-quality team helping a major financial service provider as part of a Pensions and Investments Workstream.This role would suit someone with financial a ...
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📑 A fantastic opportunity has emerged for a Quality Assurance Officer to join one of Adecco's most improved local government housing clients in a temporary role, initially for three months. The purpose of this role is to drive a culture of continuous improvement in the housing options department through the analysis of reasons for service failure, be ...
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📑 Position Summary Working as part of a Team to coordinate the resolution of customer dissatisfaction. Functional Knowledge Team focused. Proactive – responding to daily workloads as dictated by customer requirements. Competent use of technology. Knowledge of Customer S ...
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📑 This well-established London Market Insurer and Lloyd's Syndicate are seeking a Conduct Risk Analyst to join their collaborative Compliance function.Working closely with senior individuals, your focus will be on Complaints management to ensure it meets the firms' company and regulatory expectations, as well as Conduct Risk in relation to Lloyd's an ...
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📑 This well-established London Market Insurer and Lloyd's Syndicate are seeking a Conduct Risk Analyst to join their collaborative Compliance function.Working closely with senior individuals, your focus will be on Complaints management to ensure it meets the firms' company and regulatory expectations, as well as Conduct Risk in relation to Lloyd's an ...
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📑 A highly respectable organisation is in search of a Responsive Surveyor to join their team on a 12-month Fixed Term contract to cover the Gloucestershire area. As well as the possibility of a permanent role becoming available after this contract has finished, this position also offers flexible working options, support with qualifications, progressi ...
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📑 The Role This is an exciting opportunity for someone develop their career in Quality Assurance in a market leading, global medical devices company. You’ll be responsible for supporting the compliance team to ensure all required certification is maintained. Complete internal audits in compliance with relevant ...
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📑 Adult Care Solicitor£50-55p/hFULLY REMOTEI am are working with a local authority in the South England who are looking to bring an Adult Care Solicitor into their team on a long-term interim contract.Key responsibilities of the Adult Care SolicitorCoP applications (s15/16 welfare and 21A)Judicial reviews and complaints regarding adult social cares.2 ...
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📑 Position: Mortgage AdvisorLocation: Fully remoteTechNET-IT is excited to partner with a prominent player in the financial services industry, focusing on mortgages and financial advising. We are seeking to onboard self-employed Mortgage Advisors into a dynamic Whole of Market network. This opportunity is ideal for experienced advisors who possess CA ...
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📑 Position: Mortgage AdvisorLocation: Fully remoteTechNET-IT is excited to partner with a prominent player in the financial services industry, focusing on mortgages and financial advising. We are seeking to onboard self-employed Mortgage Advisors into a dynamic Whole of Market network. This opportunity is ideal for experienced advisors who possess CA ...
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📑 Responsibilities Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutionsDraft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines.Maintain effective oversight of corrective actions and ensure res ...
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📑 Responsibilities Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutionsDraft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines.Maintain effective oversight of corrective actions and ensure res ...
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📑 The Role Support the compliance team ensuring all compliance is maintained Logging, acknowledgement, investigating, and documenting of all product and service complaints Recall handling Regulatory reporting You A recent graduate, ideally within life s ...
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📑 Call / WhatsApp your cv on +91-8448871244Providing basic care for children which includes feeding, grooming, and changing diapers. Developing age-appropriate socialization skills in children. Encouraging positive behavior and good manners. Using various learning methods such as stories, games, and drawing to intellectually ...
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📑 Role description The mission of the Customer Care Advisor is to work as part of a multi-skilled Customer Care Team, engaging with Customers via inbound phone and email contact handling Quotes, Sales Orders and general sales and customer service enquiries. The role may involve supporting the Internal Sales Team by engaging with Customers via ...
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📑 Job Title: Quality Engineer Salary: Salary Negotiable / approx £35K pa Location: Southern England Reference: GYJ78924 Contact: Telephone: 0141 647 6688 Categories: , , , , , , , , Job Purpose The Quality Engineer (QE) will handle multiple projects simultaneo ...
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📑 Responsibilities:Cooperating with GCP QA teams Correspondent for IMP and CTS questions for vendors Maintain relationships with pharmacies in clinical trialsResponsible for external training Overseeing CTSM GCP risk communicationEnsures team meets CTSM GCP requirements Overseeing complaints and GCP quality incidents Provide guidance and offer coachi ...
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📑 Responsibilities:Cooperating with GCP QA teams Correspondent for IMP and CTS questions for vendors Maintain relationships with pharmacies in clinical trialsResponsible for external training Overseeing CTSM GCP risk communicationEnsures team meets CTSM GCP requirements Overseeing complaints and GCP quality incidents Provide guidance and offer coachi ...
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📑 Job Introduction A fantastic Customer Relations Quality Manager position has arisen working out of our modern London Bridge Head office. As Customer Relations Quality Manager you will be responsible for looking to continuously drive and improve the quality of responses created by the Customer Relations Team, ...
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📑 Job Introduction Vacancy Details: Therapist flexible days available Who we are: Rodericks Dental is an expanding and dynamic group of dental practices, offering NHS and Private care throughout England and Wales. We believe in making decisions bas ...
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📑 Interested Candidate call or WhatsApp on - 8527241665Develop and execute test plans to ensure that all objectives are met.Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.Identify and remedy defects within th ...
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📑 Responsibilities for this role: Determine technical risks and issues within 5G networks. Work with stakeholders to integrate with existing systems/replace with new to increase efficiency in their network. Understand the value the solution can create in regards to the customers requirements. Conduct regular evaluatio ...
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📑 For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma par ...
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📑 For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma par ...
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📑 NHSVR Problem Solving Team Member Home-Based OverviewThe NHS and Care Volunteer Responders (NHSVR) programme was set up by NHS England, Royal Voluntary Service and GoodSAM in 2020 to support people vulnerable to COVID-19, those shielding or isolating. The programme continues to evolve as the needs of patients and the NHS change. ...
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