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Working hours: 35 hours per week, to include some evenings and weekends
Duration: Permanent
Location: Home based
Job ref: 201280
About the role
Ecclesiastical Insurance are looking for a Church Underwriting Relationship Manager to manage the commercial relationships for key Diocesan, Cathedral, major Church, and associated clients within a designated region whilst providing embedded underwriting support at client meetings and premises.
Key accountabilities
Own and proactively develop commercially successful and productive relationships with allocated Dioceses, Cathedrals, major Churches, other associated risks and Archdeacons etc as per customer contact plan
Provide embedded underwriting support within authority levels at client meetings and premises
Provide and maximise a local Ecclesiastical presence for the above customers supporting the renewal process through the delivery of annual insurance reviews, regular meetings (in person and online) so that every allocated customer is interacted with as per the customer contact plan.
Act as the key point of contact for identified key customers, triage cases and enquiries to establish the right contact within the department and company
Ensuring CRM accurately reflects planned and actual activity
Supporting the SCRM including attendance at SCRM meetings as per the customer contact plan
Attend conferences and events as a representative of Ecclesiastical, including giving presentations to key clients and larger groups if needed
The provision of ongoing service and support to ensure retention, new business and growth targets of the business are met
Work proactively with colleagues in the technical support functions (including Risk, Underwriting and Claims) to deliver exceptional service to our clients and profitability of business underwritten maintaining prudent UW standards
Develop, negotiate and profitably underwrite new/existing business within own authority and in line with Ecclesiastical strategy
Understand and operate within regulatory framework and identify and escalate any risks to the business
Knowledge, skills and experience
Chartered Insurance Professional
ACII qualification or significant progress towards within agreed time frame
Experience of underwriting large or complex risks essential
Detailed knowledge of policy covers used for Diocesan, Cathedral and major Church clients
Strong track record in a customer facing role delivering exceptional customer service
Knowledge of the Church of England and/or experience of working with churches an advantage
Proven ability to build productive and cooperative relationships internally and externally
Ability to work flexibly including evenings and weekends. This will include regular travel and overnight stays.
Experience of MI reporting and data analysis
Clean driving licence required
What we offer
A competitive salary - let's discuss it
Group Personal Pension - up to 12% employer contribution
Generous annual bonus scheme up to 30%
28 days annual leave plus bank holidays, and a holiday buy and sell scheme
An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
Up to £300 annual personal grant to a charity of your choice
Encouraged to take at least one volunteering day per year
Employee Assistance Programme
Full study support to gain professional qualifications
About us
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating aninclusive culture and building an environment where each and every one of usfeels valued and respected. We are a community made up of people with arange of different backgrounds, abilities, perspectives, beliefs and interestsand we value the strength this brings to us as a Group. We welcome applicationsfrom everyone.
If you need any additional support during therecruitment process, then please let us know.
Winner of the SoGlos Gloucestershire Business Awards ‘Large Business’ of the Year 2023
Redland Search - Professional Recruitment Solutions
England, United Kingdom, United Kingdom
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