Customer Service Administrator
Based in Borehamwood
£(phone number removed) dependant on experience
Are you passionate about providing exceptional customer service, both externally and internally? We are looking for a Customer Service Administrator, to join our client based in Borehamwood to support their support function of the business.
Responsibilities include:
Answering calls from customers regarding which could either be general enquiries resolves on the first call, or calls that would need a ticket logged and looked into
Responding to both emails and written communication from customers
Administrative tasks related to contracts, using the inhouse system
Addressing complaints promptly finding appropriate solutionsThe ideal candidate:
Have excellent communication skills, being able to promptly respond to customers in a informative and empathetic manner
Previous experience in an administrative role
Experience communicating with both customers and 3rd parties
IT Literate
Works well under pressure and able to work to deadlines
Highly organised
Experience within property management desirablePlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.