POSITION:Head of Operations, Global EventsLOCATION:UK, London Office (International travel required)TERM: Permanent ABOUT PERFORMANCE54:Performance54 is an energetic, innovative sports marketing agency, with a client base throughout Europe, Middle East and Asia. Specialising in sponsorship strategy and activation, tournament promotion and management, PR and communications, and destination marketing, the Performance54 team boasts unrivalled experience and is trusted by some of the world’s best-known brands, rights holders, and governing bodies.ROLE OVERVIEW:The opportunity exists for a dynamic, motivated and experienced Head of Operations to join the Performance54 team, to oversee all aspects of Golf Event Operations for the company’s growing international portfolio of professional events. Focused on LIV Golf, The Aramco Team Series and International Series events to begin with, the candidate will be responsible for all aspects of the Operational deliveries, including, rightsholder, partner and client liaison, budget and project management. The desired candidate must boast extensive international event experience, an understanding of the professional golf event ecosystem, it’s stakeholders, rightsholders and suppliers. They must boast strong personal motivation, demonstrate innovate and foreword thinking practices, and be comfortable working remotely. As a senior role in the Performance54 event division the candidate must have extensive project management experience, with a track record of delivering multiple events successfully within tight and competitive deadlines.Tasked with delivering core aspects of the event, and supported by Senior Performance54 Management, the candidate must be comfortable managing a variety of relationships and have the ability to work in different cultures.KEY ROLES & RESPONSIBILITIES:Strategy & Planning Design, implement and evaluate standard operating procedures (SOPs) relating to operational event delivery for continuous improvement Future plan and manage human resource within Operations across all events internationallyLead on operational and logistical delivery and execution of specific major eventsLiaise with Event Directors and other key internal stakeholders to ensure SOPs are fit for purposeManagement and review of the operational budgets across event portfolioLiaise with internal legal and HR teams, and external H&S consultants to maintain best practice in insurance, legal and health and safety across international event portfolioCollaborate effectively with Procurement Manager and international Operations Directors to deliver cost efficiencies and high quality of product or service across eventsSupport across supplier negotiations, requirements, and servicesLeadership & CoordinationBe an excellent communicator and team playerLiaise regularly with other departments to ensure alignment Contribute good insights in senior management meetingsEncourage and develop best-practice across the businessProvide insights and development of direct reportsLead a team of skilled professionals to deliver a wide range of activities ensuring high standards of engagementsMonitoring & EvaluationConcise updates to stakeholders in a timely manner about event delivery and statusProduce post event evaluations to inform and improve future eventsYou may be asked to present to staff during company forumsConduct annual performance reviews with direct reports to encourage personal progression and growthReportingConcise updates on:BudgetingResourceStaging and operationsSupport the delivery of Post Event ReportsFlash (7 days post event)Full Post Event Report (4 weeks post event)TravelMust be willing to travel to oversee and/or support on international eventsExpected travel outside of UK – 16 – 20 weeks per year REPORTS TO:Global Events Director