Position: Service Manager - Repairs
Location: Crawley or Brighton (South Coast) with occasional travel to Havant office
Salary: £43,275 per annum
Contract Type: Permanent, Full-time (39 hours per week)
Monday to Thursday: 08:00 - 17:00
Friday: 08:00 - 16:00
About Our Client: Join our client's Property team on the vibrant South Coast. As our Service Manager for Repairs, you'll oversee operations in the Crawley and Brighton areas, with occasional travel to our Havant office. We're dedicated to providing quality repairs and maintenance services to our valued customers.
What We Offer:
Competitive salary of £43,275 plus benefits
35 days holiday (including bank holidays), with the option to purchase additional annual leave
Company vehicle and fuel card provided for work-related travel
Standby Payments
Generous contributory pension scheme with up to 9% matching contributions
Life Assurance
Health care cashback plan
Discounts portal offering savings on various products and services, including holidays, shopping, and cinema
Uniform and personal protective equipment (PPE) provided
Key Responsibilities:
Lead a team of trade operatives to ensure timely and high-quality repairs in our customers' homes
Monitor operative productivity and progress through inspections of work in progress and post-completion
Oversee the performance and compliance of approved subcontractors, ensuring adherence to contractual agreements
Manage vehicle stock levels and control materials in accordance with legislative standards and company guidelines
Ensure compliance with Health and Safety regulations and other statutory requirements by monitoring safe working practices
Investigate and respond to customer complaints in a timely manner, ensuring workflow tasks are completed and systems are updated
Support customer protection and safety by following safeguarding procedures and appropriately identifying, monitoring, and reporting safeguarding concerns
Requirements:
Trade NVQ Level 3 qualification or equivalent experience
Previous experience managing a team of trade operatives in a repair and maintenance environment
Full, clean current driving license required for occasional use of company vans (subject to satisfactory driving license checks)
Application Process: To apply, please submit your CV outlining your relevant experience and suitability for the role to:
(url removed) // (phone number removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.