Job summary
This is an exciting role for a motivated and experienced leader within the newly created Illegal Migrations Operations Command (IMOC) working under Director General Stuart Skeates, Strategic Operations for Irregular Migration.
The IMOC will work across the Migration and Borders system and the Home Office to implement and then operate the processes within the new Illegal Migration Act.
This role is within the new end to end case working function called Illegal Migration, Relocation & Returns Service which is currently being established.
The casework command will be responsible for managing the cases of individuals who fall under the duty to remove, from point of claim to their relocation to a safe third country, the country of which they are a national, or one for which they hold a passport / identity document. It involves ensuring that we have the most effective systems to progress both cases in detention and those released into the community awaiting relocation or removal; removing legal barriers; that we continue to evolve our response to ensure it is digitised, efficient and continue to drive innovation.
This is an exciting time to join the unit which will be operational in line with the anticipated commencement of the Act.
Job description
You will be working within a fast-paced department, overseeing teams within the new Illegal Migration Relocations and Returns Services command.
You will provide leadership to caseworking teams in your unit, collaborating closely with Senior Caseworkers to deliver objectives. A strong delivery focus and emotional resilience is essential.
As a Team Leader, you will be responsible for managing a team, leading by example, providing support and working to develop your team to help them deliver on shared goals and targets, whilst enabling them to achieve sustainable outcomes.
The ability to adapt to changing priorities is essential, so flexibility is vital. You will provide visible and reliable leadership, supporting colleagues in your unit in adapting to change.
Some of the key responsibilities in these roles include (but are not limited to)
Leading and managing operational teams to support the achievement of key individual objectives and quality standardsPrioritising workloads in accordance with operational procedures to achieve targets and standardsContinuously improving efficiency and effectiveness of operationsEnsuring the team works effectively with operational partners and stakeholdersEffectively identify and manage business risksSupporting the delivery of change across the organisationEffectively leading, driving, and coaching teams through the change processBuilding staff/business capability to be fit for the futureEnsuring individuals and teams adhere to Data Protection, Security, Health & Safety policies.The above is indicative, not exhaustive. To meet the needs of this evolving team you will be expected to work flexibly across the unit�s priorities in order to deliver high-quality and timely outcomes and you will be required to keep asylum and immigration knowledge up to date.
Successful candidates will be required to attend an in-person training programme. This may require travel to a different location to your usual office location.
Person specification
We are looking for proven leaders, who have successfully managed large teams working to challenging objectives. You will need to be able to work under pressure, have a strong delivery focus and be flexible, adaptive and positive in solving problems.
Candidates should be able to demonstrate sound interpersonal, communication and relationship-building skills and the ability to create a positive team culture.
As a Team Leader you will:
Lead your team by example, providing inspiration, direction and support, ensuring the delivery of high performance levels by engaged team membersDrive efficiency outcomes by planning, implementing and evaluating changes, involving your own team and wider stakeholders and colleaguesShow innovation and creativity to lead activities that support efficiencies and improvementsOperate as part of a team focused on agreed goals and priorities to achieve collective commitments, effectively managing resources in an ever-changing organisational structure to drive efficiencies and keep costs downBuild individual and team capability by personally coaching and mentoring colleagues at all grades on a variety of procedural and leadership skills, promoting and making full use of professional learning products availableBe accountable for managing workloads, attendance and conducting regular one to one, face to face performance reviews, confidently addressing risks to performance achievement and driving forward continuous improvementThrough your behaviour and ways of working develop an environment of inclusivity and trust where everyone feels their contribution matters and they can reach their full potential.Essential Criteria
Experience of leading and managing operational teams in a fast-paced high-profile environmentStrong communication and interpersonal skills to build productive relationships across teams and with stakeholdersAbility to analyse a wide range of data sources to make considered, sustainable decisions on operational mattersManage talent, build high performing teams, championing diversity and equality and inclusion, fostering employee engagement and wellbeing. Role model Home Office values and behavioursAble to demonstrate excellent verbal and written skillsCommitted to meeting the high standards of conduct and behaviour that is expected of a civil servant.Desirable Criteria
Experience in managing workflowExperience in secretariat/communicationsExperience in managing safeguarding considerationsExperience of working in an immigration or asylum capacity would be advantageous.Live Events
We are holding 11 one-hour events to share some hints and tips with you.
The calls will be hosted by colleagues from the Home Office who will share their experiences of the recruitment process.
We will talk about hints and tips for writing a strong personal statement and how to get the best out of your interview.
The events will be held on:
Date of webinar
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The content is the same for all events, so you only need to join one. The events are not mandatory but are a great way to learn about our recruitment process and the role you are applying for.� Please note these events will cover both HEO (344380) and SEO (344335) campaigns.
There is no need to pre-register for these events. Please click on the relevant link ahead of your chosen event session.
Behaviours
We'll assess you against these behaviours during the selection process:
LeadershipDeveloping Self and OthersMaking Effective DecisionsWe only ask for evidence of these behaviours on your application form:
LeadershipBenefits
Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%