Job summary
This is an exciting role for a motivated and experienced leader within the newly created Illegal Migrations Operations Command (IMOC) working under Director General Stuart Skeates, Strategic Operations for Irregular Migration.
The IMOC will work across the Migration and Borders system and the Home Office to implement and then operate the processes within the new Illegal Migration Act.
This role is within the new end to end case working function called Illegal Migration, Relocation & Returns Service which is currently being established.
The casework command will be responsible for managing the cases of individuals who fall under the duty to remove, from point of claim to their relocation to a safe third country, the country of which they are a national, or one for which they hold a passport/identity document. It involves ensuring that we have the most effective systems to progress both cases in detention and those released into the community awaiting relocation or removal; removing legal barriers; that we continue to evolve our response to ensure it is digitised, efficient and continue to drive innovation.
This is an exciting time to join the unit which will be operational in line with the anticipated commencement of the Act.
Job description
You will be working within a fast-paced department, ensuring your team is meeting strategic objectives within the new Illegal Migration Relocations and Returns Services command.
You will provide strong strategic leadership to caseworking teams in your unit, directing your team to deliver objectives set by senior managers in-line with the Act. Working with your team to drive productivity and high standards of work will be your primary focus.
As a Senior Executive Officer, you will be responsible for motivating your managers to lead by example, providing support to enable development within the wider team who will deliver on shared goals and targets, whilst enabling them to achieve sustainable, data-driven outcomes.
The ability to adapt to changing priorities is essential, so flexibility is vital. You will provide visible and reliable leadership, supporting colleagues in your unit in adapting to change.
The work you will undertake is pivotal in driving a positive unit culture, where teams are supported to deliver sustainable outcomes and develop accordingly.�
Some of the key responsibilities in these roles include (but are not limited to):
Use data to lead and manage operational teams to support the achievement of key individual objectives and quality standards.Deliver on agreed goals and priorities to achieve collective commitments, effectively managing resources in an ever-changing organisational structure to drive efficiencies.Be accountable for managing workloads, attendance and conducting regular one to one, face to face performance reviews, confidently addressing risks to performance achievement and driving forward continuous improvement.Empowering the team to continuously improve efficiency and effectiveness of operations.Ensuring the team works effectively with operational partners and stakeholders.Effectively identify and manage business risks.Supporting the delivery of change across the organisation.Effectively leading, driving, and coaching teams through the change process.Building staff/business capability to be fit for the future.Ensuring individuals and teams adhere to Data Protection, Security, Health & Safety policies.The above is indicative, not exhaustive. To meet the needs of this evolving team you will be expected to work flexibly across the unit�s priorities in order to deliver high-quality and timely outcomes and you will be required to keep asylum and immigration knowledge up to date.
Successful candidates will be required to attend an in-person training programme. This may require travel to a different location to your usual office location.
Person specification
We are looking for proven leaders, who have successfully managed large teams working to challenging objectives. You will need to be able to work under pressure, have a strong delivery focus and be flexible, adaptive and positive in solving problems.
Candidates should be able to demonstrate sound interpersonal, communication and relationship-building skills and the ability to create a positive team culture.
As a Team Leader you will:
Working as part of a senior management team, work collaboratively and positively to instil resilience in a fast-paced, pressurised environment.Support setting the direction for local operational planning and operational delivery ensuring the team�s output remains of the highest standard.Taking a proactive approach in establishing and building positive relationships with stakeholders in order to ensure any handoffs to other parts of the business contain necessary and relevant detail.Being responsible for direct line-management and development of HEOs, countersigning responsibility for EOs and AOs; dealing with all staffing matters which arise.Setting the direction for all matters relevant to IMRRS Performance Management and staff progression/development.Leading on IMRRS risk mitigation/recording/action planning, alongside building data quality and assurance capabilities.�Working closely with IMRRS Secretariat colleagues dealing with FOIs, PQs, SCS Submissions and NGO review/audit recommendations and similar correspondence, regularly to extremely tight deadlines.�Actively contributing and leading where necessary on business change planning/implementation/training in ATLAS, and a range of other workstreams.Working with the senior management team to monitor staff resources and seek to maintain the appropriate compliments for each grade.Managing the workflow through the unit prioritising busy workloads in a high profile and fast-paced environment, whilst demonstrating flexibility to ensure that work is completed within deadline and to a high standard.Actively demonstrating the standards and behaviours set out in the Civil Service Leadership Statement: providing inspiration, engaging confidently and empowering others.Essential Criteria
Experience of leading and managing operational teams in a fast-paced high-profile environment.Strong communication and interpersonal skills to build productive relationships across teams and with stakeholders.Ability to analyse a wide range of data sources to make considered, sustainable decisions on operational matters.Excellent organisational skills.Confident use of digital tools/systems.Manage talent, build high performing teams, championing diversity and equality and inclusion, fostering employee engagement and wellbeing. Role model Home Office values and behaviours.�Desirable Criteria�
Experience in managing workflow.Experience in secretariat/communications.Experience in managing safeguarding considerations.Experience of work in a safeguarding capacity.Experience of working in an immigration or asylum capacity would be advantageous.Live Events
We are holding 11 one-hour events to share some hints and tips with you.
The calls will be hosted by colleagues from the Home Office who will share their experiences of the recruitment process.
We will talk about hints and tips for writing a strong personal statement and how to get the best out of your interview.
The events will be held on:
Date of webinar
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The content is the same for all events, so you only need to join one. The events are not mandatory but are a great way to learn about our recruitment process and the role you are applying for. Please note these events will cover both HEO (344380) and SEO (344335) campaigns.
There is no need to pre-register for these events. Please click on the relevant link ahead of your chosen event session.
Behaviours
We'll assess you against these behaviours during the selection process:
LeadershipDeveloping Self and OthersMaking Effective DecisionsWe only ask for evidence of these behaviours on your application form:
LeadershipBenefits
Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%