We are currently looking for a Head Waiter to join our Banqueting team at Rosewood London. Our Head Waiters are entrusted with supporting the Events Floor Manager and supervisor in ensuring a great service delivery is provided consistently throughout all events at the hotel.
Key expectations of this role are
- Ensuring that all aspects of the guest experience are delivered in allocated event spaces according to Rosewood standards.
- Coordinating small upscale internal and social events to deliver heartfelt interactions with our guests.
- Having a thorough knowledge of all products offered by Events to be able to maximise sales.
- Effectively communicating tasks to agency and casual associates.
- The ability to work in a team and build relationships with the others.
- Being organised and proactive in managing your tasks.
- A good understanding of how to supervise agency and casual associates.
- Having a passion for events and taking ownership of the guest experience.
Benefits
- 28 days paid holidays per annum including Bank Holidays
- Company pension scheme
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan