Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London.
Weare currently seeking a dedicated and experienced Head Waiter to lead ourfront-of-house team. As the Head Waiter, you will play a central role inoverseeing the dining experience, managing the waitstaff, and contributing tothe overall success of our establishment. If you have a passion forhospitality, strong leadership skills, and a commitment to deliveringexceptional service, we invite you to be a key influencer at our stunningrestaurant.
KeyResponsibilities:
-Oversee the day-to-day operations of the dining area, ensuring high servicestandards.
-Supervise and mentor waitstaff, providing guidance to maintain a positive workenvironment.
-Handle guest inquiries and concerns with professionalism and prompt resolution.
-Collaborate with the management team to organize and execute private events andfunctions.
-Assist in training and development programs for front-of-house staff.
-Monitor reservation systems and seating arrangements to optimize guest flow.
-Contribute to maintaining a positive and inclusive atmosphere for both guestsand staff.
Requirements:
-Proven experience as a Head Waiter or in a similar front-of-house role withinthe hospitality industry.
-Strong organizational, communication, and interpersonal skills.
-Exceptional problem-solving abilities and a proactive approach to operationalchallenges.
-Ability to work in a fast-paced environment and manage multiple tasksefficiently.
-Familiarity with reservation systems and basic administrative tasks.
Benefits:
-Generous discount off your bill (including drinks), when dining in one of ourrestaurants across the Group
-Unrivalled opportunities for progression across the Group
-Paid overtime
-28 days holiday, increasing with length of service up to 5 extra days
-Recommend a friend scheme with great bonuses per individual referral
-Exclusive access to our discounts including money off gym memberships, travel,online shopping, gadget, and much more
-Reward programmes, long service awards, and staff recognition and incentives
Joinour team and be a part of a distinguished establishment committed to deliveringunparalleled hospitality.
We promote a working environment in which equal opportunityand diversity is recognised, valued, and encouraged.