Job Description
Trainee Car Service Advisor
Our client is a franchised car dealership, looking to recruit a Junior Service Advisor to join their team.
Junior Service Advisor Role:
Manage all service telephone and Walk-in enquires Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off Progress and update the customer throughout the day Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work Carry out inspections where necessary prior to handover to customer Deliver outstanding customer satisfaction About You:
MUST have current experience as a car dealership Service Advisor, within a franchised main dealership Preferably with a prestige brand experience Must possess excellent customer handling skills Positive, customer focused attitude and approach to your work Must have a valid driving licence Package:
Basic salary £22,000
Background of Reception work/Call Centre/Customer Facing preferably.
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